withdrawal

Statutory right of withdrawal

As a consumer you have a legal right of withdrawal. A consumer is any natural person who concludes a legal transaction for a purpose that can neither be attributed to his or her commercial nor to his or her professional activity. The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacturing of which an individual selection or determination by the consumer is material or which are clearly tailored to the personal needs of the consumer.
End of withdrawal instructions

Important advice: The right of withdrawal expires in case of supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
6.2 Please avoid damaging and staining of the goods. If possible, please return to us the goods in their original packaging with all accessories and all packaging components. If necessary, use a protective packaging. If you no longer have the original packaging, please provide suitable other packaging for sufficient protection against transport damage, to avoid claims for damages due to insufficient packaging. Please note that the modalities mentioned here are not a condition for the valid exercise of your statutory right of withdrawal.


Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us (ODEEH Space,  Potsdamer Str. 81A, 10785 Berlin, Germany, Telefon: 030 263 976 23, E-Mail: shop@odeeh.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold the reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us (ODEEH Space,  Potsdamer Str. 81A, 10785 Berlin, Germany), without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back)
To: ODEEH Space,  Potsdamer Str. 81A, 10785 Berlin, Germany, Telefon: 030 263 976 23, E-Mail: shop@odeeh.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (1)/for the provision of the following service (*),
Ordered on (*)/received on (*),
Name of consumer(s),
Address of consumer(s),
Date
Signature of consumer(s) (only if this form is notified on paper),
(*) Delete as appropriate.
End of withdrawal instructions

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